Voyager AI Trust Center: Security and Compliance.
The decisions you make are built on years of expertise. We protect the foundation they rest on.
Platform Architecture
A secure, private platform built by banking experts who understand financial sector requirements.
Secure, Private. Your Data in AI
Data Security
Built by experts in banking who understand the financial sector's security and privacy requirements.
Domain Intelligence
Leverages a comprehensive Regulatory Knowledge Base and a continuously learning AI model learning your institution's unique knowledge.
Cognitive Core
Processes and analyzes vast datasets, identifying patterns, anomalies, and conducting risk assessments. Always learning to augment.
Seamless Integration with Your Existing Systems
Data Integration
Effortlessly connect Voyager AI with your existing data sources and systems.
API Connectivity
Access a comprehensive set of APIs for flexible and scalable integration options.
Streamlined Operations
Automate data exchange and reporting processes for a smooth and efficient workflow.
Advanced Capabilities
Built for the Financial Industry
Comprehensive compliance capabilities including AML/KYC, sanctions screening, data privacy, and more.
Addressing Bias
Incorporates bias detection and mitigation techniques to ensure fair and equitable outcomes.
Explainability
Provides explainable AI capabilities, allowing users to understand the rationale behind compliance assessments.
What We Commit To, In Writing
The specifics your risk, audit, and vendor management teams need on day one.
SOC 2 Type II Target: Q3–Q4 2026
Independent SOC 2 Type II audit on track for completion in the second half of 2026. Type I readiness controls and continuous monitoring are in place today.
SR 11-7 Aligned Model Governance
Model risk management aligned to Federal Reserve SR 11-7, OCC 2011-12, NCUA third-party risk guidance, and CDFI Fund compliance expectations. Documented model inventory, validation evidence, and human-in-the-loop controls for every decision-supporting output.
Single-Tenant Deployment Model
Each institution receives a logically isolated environment with dedicated data stores and processing boundaries. No shared inference, no cross-customer data exposure.
Clear Exit and Data Portability
Contractual right to export your data, audit logs, and configured policies in standard formats at any time. Documented termination assistance and certified data destruction on offboarding.
Security Features
Built from the ground up with the rigorous security standards your institution demands.
Data Encryption
Your data is protected with enterprise-grade encryption at every stage.
- AES-256 encryption for data at rest
- TLS 1.3 for all data in transit
- End-to-end encryption for sensitive communications
- Secure key management with regular rotation
Compliance
We meet the rigorous standards required by financial institutions.
- SOC 2 Type II audit targeted for Q3–Q4 2026
- Regular third-party security audits
- GLBA and regulatory alignment
- Comprehensive audit trails and reporting
Access Controls
Granular permissions ensure only authorized access to your data.
- Role-based access control (RBAC)
- Multi-factor authentication (MFA)
- Single sign-on (SSO) integration
- Session management and automatic timeouts
Infrastructure Security
Enterprise-grade infrastructure designed for financial services.
- Secure cloud infrastructure with redundancy
- 24/7 monitoring and threat detection
- Regular penetration testing
- Disaster recovery and business continuity
AI Security & Privacy
Your data never trains our models. Your institutional knowledge stays yours. We are a partner, not a data harvester.
Data Isolation
Your data is completely isolated. Each institution's data is processed in separate, secure environments with no cross-contamination.
No Model Training
Your data never trains our models. We use pre-trained models that are never updated with customer data, ensuring your institutional knowledge stays yours.
Prompt Injection Protection
Advanced input sanitization and monitoring protects against prompt injection attacks and ensures AI responses remain within intended boundaries.
Complete Audit Trail
Every AI interaction is logged with full audit trails, enabling complete visibility and compliance reporting for all AI-assisted decisions.
Security Inquiries
Have specific security or compliance questions? Our dedicated security team is here to help.
Contact Our Security Team
Have specific security questions? Our team responds to all inquiries within 24 hours.
Security questions, answered
Common questions from risk, audit, and vendor management teams.
What is Voyager AI's SOC 2 status?
An independent SOC 2 Type II audit is targeted for Q3-Q4 2026. Type I readiness controls and continuous monitoring are in place today. We share current evidence and the audit plan with prospective institutions under NDA.
Does Voyager AI use customer data to train models?
No. Customer data is never used to train shared models. Each institution operates in a logically isolated environment with dedicated data stores and processing boundaries.
How is Voyager AI aligned to SR 11-7 and OCC guidance?
Model risk management is aligned to Federal Reserve SR 11-7, OCC 2011-12, NCUA third-party risk guidance, and CDFI Fund compliance expectations. Documented model inventory, validation evidence, and human-in-the-loop controls are maintained for every decision-supporting output.
Where does customer data reside?
Customer data resides in the institution's dedicated single-tenant environment. Encryption uses AES-256 at rest and TLS 1.3 in transit. Specific region and infrastructure provider are confirmed in writing during onboarding.
What happens to our data if we leave Voyager AI?
Contracts include the right to export data, audit logs, and configured policies in standard formats at any time. Termination assistance and certified data destruction on offboarding are documented commitments.
Does Voyager AI replace our examiner-facing audit trail?
Voyager AI augments it. Every extraction, calculation, edit, and approval is timestamped and attributable at the field level, with provenance linking back to the source document. The institution remains the system of record for its loan files.
Precision AI for Lending Institutions
See What Your Team
Could Do Tomorrow.
Bring us your messiest loan file. We'll show you what Voyager can do with it in 15 minutes.
No commitment required · See results in your first call