How does AI underwriting work for a community bank or credit union?
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Voyager AI ingests the borrower application, tax returns, K-1s, rent rolls, and business debt schedules, extracts the line items your credit team already spreads, and drafts a credit memo with full provenance back to the source document. A credit officer reviews and approves every decision. Nothing is auto-approved and nothing is sent to a borrower without a human sign-off.
Is Voyager AI SOC 2 compliant?
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Voyager AI has completed its independent SOC 2 Type I audit and is actively working toward SOC 2 Type II. The platform is single-tenant, encrypted with AES-256 at rest and TLS 1.3 in transit, and aligned with SR 11-7 model governance expectations. Customer data is never used to train external models.
Does Voyager AI replace our loan origination system (LOS)?
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It does not have to. Voyager AI runs on top of an existing loan origination system (LOS) such as nCino, Baker Hill, Abrigo, or Jack Henry LoanVantage, enriching it with AI underwriting, credit memo drafting, and document extraction. For institutions without a modern LOS, Voyager AI can also serve as the origination system itself.
Does customer data train external AI models?
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No. Voyager AI is deployed single-tenant. Borrower and institution data stays within your control boundary and is contractually excluded from any external model training. This is a core commitment of the platform, not an enterprise upsell.
Which loan programs does Voyager AI support?
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Commercial and industrial lending, commercial real estate, SBA 7(a) and 504, and USDA lending (real estate and B&I). The platform is purpose-built for complex lending workflows where credit judgment, compliance, and audit trails matter. Lenders who want a starting point can describe their goals to the Lending Intelligence Advisor and receive tailored recommendations for their institution.
How long does deployment take?
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Most community banks and credit unions are in production on the first workflow within four to eight weeks, depending on document management integration and internal review cycles. Voyager AI ships with lending workflows pre-modeled, so there is no long configuration project before the first loan runs through the system.
How does Voyager AI handle examiner audits and source-document traceability?
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Every extracted field, calculation, and edit in a Voyager AI credit memo carries provenance back to the source document, page, and line item, with timestamps and reviewer identity captured. When an examiner asks how a spread number was derived or why a covenant flag fired, the answer is a click, not a week-long file reconstruction. The audit trail is aligned to SR 11-7 model risk management expectations and supports fair lending review under ECOA and Regulation B.
How fast can a credit memo move from documents to a committee-ready draft?
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For a typical SBA or commercial file with complete borrower documents, Voyager AI produces a committee-ready draft credit memo the same day the documents arrive, not the same week. Lending teams routinely report compressing multi-day analyst work into a single review cycle, with the credit officer spending time on judgment and structuring rather than retyping numbers off a PDF.